General Terms and Conditions
Terms & conditions
Listings on this website are not an offer to sell goods; rather, they are advertisements to receive offers to buy goods. Any offer/order for more than 3 units per address, customer or company may be rejected, and all orders are subject to review and acceptance by GlitzzyHair.com. As all prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order.
The name of GlitzzyHair.com or any of the trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. GlitzzyHair.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. GlitzzyHair.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (USD) must obtain pre-approval with an acceptable method of payment, as established by our fraud avoidance department. We may require additional verifications or information before accepting any order. GlitzzyHair.com is a reseller to end user customers and does not accept orders from wholesalers, or other customers who intend to resell the products offered by GlitzzyHair.com.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, GlitzzyHair.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. GlitzzyHair.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, GlitzzyHair.com shall immediately issue a credit to your credit card account in the amount of the charge.
Return Policy and 5 Day Limited Guarantee
Every product you buy from GlitzzyHair.com is backed first by the product manufacturer's or supplier’s warranty. Unless otherwise specified in the item listing on our website, on the receipt or packing slip, or in the following terms, GlitzzyHair.com will accept qualified and conforming products for exchange or refund within 7 days of the original purchase date. Certain products may be returned or exchanged within 14 days of original purchase.
Products are not returnable once their band has been removed. Defective items may be exchanged within 7 days of purchase for the same item or title only.
All returns require a Return Authorization number to be issued prior to being returned. Returned products must be in new condition, include original outer packaging and be received within 14 days of the date shipped. We reserve the right to refuse for return or charge a restocking fee for damaged, incomplete or otherwise non-conforming returns. Returns will not be accepted without a Return Authorization number issued by GlitzzyHair.com.
Bundled items are included while supplies last. Items of similar or greater value may be substituted.
Your order is thoroughly reviewed by our sales Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the review, it is shipped from our warehouse.
NOTE - We do not charge your credit or debit card until your order is shipped, however we do attempt to get an authorization on your card for the amount of your order at the time your order is placed. This authorization is not a charge but still may utilize a portion of your credit limit or available funds making those funds or portion of your credit limit unavailable for other use. In the unlikely event that your order is delayed or cancelled the authorization will expire and your credit limit or available funds will again become available for use. The amount of time it takes for an authorization to expire is dependent on the policies of the bank that issued your card and ranges from 1 to 7 business days.
Please note, credit card processing can take up to 3 business days (Depending on the accuracy of the information given to us by the customer.). Further, for security reasons, voice confirmation may be required before we can process your credit card for payment.
If the item(s) on your order are in-stock, we will ship them as soon as possible. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the backordered inventory.
UPS Ground: 3 - 8 Business Days
USPS Priority Mail: 3 Business Days
FEDEX Ground: 2 - 7 Business Day
Note: Express delivery and Saturday deliveries are available at a premium rate.
TOTAL TIME FOR DELIVERY
Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 days for in-stock items. At no time will the estimated delivery time exceeds the indicated 10 days max. If for any reason we cannot fulfill your request, we will refund your order
Shipping and Handling Rates
For bulk orders, our customer-friendly shipping schedule is calculated on the ACTUAL WEIGHT or DIMENSIONAL WEIGHT of your shipment and the TYPE OF SHIPPING SERVICE that you specify (ground, air or overnight). Shipping and handling charges will be applied to all orders placed with us. If your order must be shipped in multiple boxes or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. We charge only ONCE for shipping and handling, for the entire order. Should you have any questions or concerns regarding these charges, feel free to email us.
Credit / Debit Card Authorizations
An authorization on a credit or debit card is a hold against your banks credit card spending limit. When the goods are shipped, a charge for the total amount of the order shipped will be sent to your credit card bank. Your bank should release the authorization when the charge is received. A charge is the only time a transfer of funds is completed; an authorization is not a transfer of funds.
Children and Privacy
The Site is a general audience website and is not directed to children under the age of 13. We will never knowingly collect personally identifiable information from children under the age of 13 without verifiable parental consent. If you are under the age of 13, please do not provide us with personally identifiable information of any kind whatsoever. If we become aware that a user is under the age of 13 and has submitted Personal Information without verifiable parental consent, we will remove his or her personally identifiable information from our files. We understand that children may not fully understand all of the provisions of this Privacy Notice or make informed decisions about the choices that are made available to adult users of the Site. We encourage parents and guardians to spend time with their children online and to be familiar with the websites they visit. GlitzzyHair.com does not sell products to persons under the age of 18. If you are under the age of 18, you are required seek the consent of your parent or guardian to purchase products from the Site.
We employ 128-bit encryption technology in all areas of the Site which require you to provide your personal or account information, including those areas related to online ordering, order status, catalog request and contest forms. The Site utilizes industry-standard firewalls and Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive Personal Information, such as your name, address and credit card number. You should recognize, however, that no computer system is fully secure and that there are inherent risks associated with Internet transactions. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser, which should have full SSL support.
If your name, e-mail or postal address, telephone number or other Personal Information changes, you may update, correct or omit the relevant information by contacting us at firstname.lastname@example.org. In addition, if you no longer wish to receive communications from us you may opt-out by emailing us at email@example.com, sending a letter to: GlitzzyHair.com Privacy Officer, 109-33 174th street, Jamaica, NY 11433 or by clicking on the unsubscribe link within any marketing e-mail you receive from us. If you no longer wish to receive our catalog, you may text us toll free at 347-279 7354, email us at privacy@GlitzzyHair.com .